About United Maritime Logistics
Established in 2002 UML is the leading South African seafreight groupage operator from the USA and the exclusive representatives of Direct Conatainer Line Inc USA.
We operate a direct weekly LCL and FCL service to all four major ports in South Africa, Durban, Johannesburg, Port Elizabeth and Cape Town. The company is headed by co-owners Corinne French and Claude Nuttall.
Eben De Villiers heads national sales with extensive experience on this vital trade lane.
The core of who we are resides in the fact that we are a strongly focused company.
We promote the essence of what it means to be focused throughout the company. We encourage our members worldwide to build strong relationships based on integrity , understanding and mutual cooperation. The owners have always, and continue to be directly involved in management, each decision is taken weighted against criteria that reach far beyond short term outcomes. We ensure the long term viability of UML so it continues to provide opportunities for generations to come.
At UML we create and sustain a fun, stimulating and empowering environment that attracts retains and nourishes good people. Through training, compensation and recognition, we encourage our people to develop their talents in an atmosphere of mutual respect and trust.
Our people are the essence of our success: they determine our customers perception of our organisation. They directly affect the customers satisfaction and loyalty, and we understand that.
We are continuously looking for ways to enhance our ability to add value to our services so we can surpass our customers needs and expectations. We strive to deliver the experience the customer truly expects, by listening to them and by taking time to know and understand them better. We take great pride in being a customer focused organisation, making sure we have our own customers in mind in every task we perform.
Making it work better
Through business processes and high quality standards, we increase our organisational agility and operational efficiency. We look for every opportunity to minimise costs through improved productivity and excellent vendor relations in order to not only add to our bottom line but also enhance our value proposition to our customers.
At UML, we foster creativity, innovation and entrepreneurship throughout the company, creating an environment where it is OK to take risks, we encourage our people to think out of the box and relentlessly promote service customerization to keep abreast of the continually changing needs and expectations of our customers.